Overview

This website is operated by s.Oliver. Throughout the site, the terms “we,” “us,” and “our” refer to s.Oliver. By accessing our website or purchasing from our store, you agree to be bound by these Terms of Service, including any additional policies referenced on this page.

These terms apply to all visitors, customers, account users, browsers, and others who access or use the s.Oliver online store.

Acceptance Of Terms

By using this website, placing an order, or interacting with s.Oliver online services, you confirm that you have read, understood, and agree to these Terms of Service.

If you do not agree with these terms, you should not use the website, create an account, or place an order through the store.

Online Store Terms

You agree to use the s.Oliver online store only for lawful purposes and in a way that does not interfere with the security, availability, or normal operation of the website.

• You may not use the website for fraudulent, abusive, harmful, or unauthorized activity.
• You may not attempt to disrupt, damage, reverse engineer, or gain unauthorized access to any part of the website.
• You may not submit false, misleading, or incomplete information when placing an order or contacting support.
• You are responsible for making sure the information you provide is accurate and current.

Product Information

s.Oliver works to present product information as clearly as possible, including product names, descriptions, available sizes, colors, images, and other product details.

Product colors, textures, and appearance may vary depending on device settings, screen display, lighting, photography, or product updates. Product descriptions are provided for general shopping guidance and may be updated from time to time.

Pricing And Availability

Product prices, promotions, discounts, availability, and product details may change without notice. We may correct pricing errors, product description errors, or availability errors when identified.

If an order is affected by a pricing, product, or availability issue, s.Oliver may contact you for clarification, adjust the order where appropriate, or cancel the affected item or order.

Orders And Payment

When you place an order, you agree to provide accurate billing, shipping, contact, and payment information. All orders are subject to payment authorization, fraud review, product availability, and acceptance by s.Oliver.

• Submitting an order does not guarantee that the order will be accepted.
• We may refuse, cancel, or limit an order if information appears inaccurate, incomplete, suspicious, or unavailable.
• If your payment cannot be authorized or completed, your order may not be processed.
• You are responsible for reviewing order details before submitting your purchase.

Shipping Reference

s.Oliver offers Free Worldwide Shipping as described in our Shipping Policy. Order processing time, delivery estimates, tracking updates, customs coverage, and other shipping details are provided on the Shipping Policy page.

Please review the Shipping Policy before placing an order. Shipping timeframes are estimates and may be affected by order review, destination, local delivery conditions, holidays, weather, customs processing, or other circumstances outside normal store operations.

Return Reference

s.Oliver offers 30 Days Free Returns for eligible items as described in our Return Policy. Return eligibility, item condition, return instructions, exchange support, refund processing, and non-returnable item rules are explained on the Return Policy page.

Customers must contact customer service first before sending any return. Returns sent without contacting customer service first may not be accepted.

Account Information

If account features are available, you are responsible for keeping your account login details confidential and for all activity that occurs through your account.

• Use accurate and current account information.
• Do not share your password or allow unauthorized account access.
• Contact us if you believe your account has been accessed without permission.
• s.Oliver may restrict or suspend access if account activity appears unsafe, abusive, fraudulent, or in violation of these terms.

Prohibited Uses

You may not use the s.Oliver website, content, services, or checkout process for any prohibited purpose.

• Any unlawful, fraudulent, harmful, abusive, or misleading activity
• Submitting false account, order, payment, or contact information
• Attempting to interfere with website security, payment processing, or store operations
• Uploading or transmitting viruses, malicious code, spam, or harmful content
• Collecting or using website data without authorization
• Copying, reproducing, or misusing website content without permission
• Harassing, threatening, or abusing customers, staff, or other users

Intellectual Property

The s.Oliver website may contain text, images, graphics, logos, product photography, designs, layout elements, icons, and other content protected by intellectual property rights.

You may use the website for personal shopping and informational purposes only. You may not copy, reproduce, distribute, modify, display, sell, or exploit website content without prior written permission from s.Oliver or the applicable rights holder.

Third-Party Links

The s.Oliver website may include links or references to third-party websites, tools, payment services, or resources. These third-party services may operate under their own terms, policies, and privacy practices.

s.Oliver is not responsible for the content, accuracy, availability, policies, or practices of third-party websites or services. Please review third-party terms and policies before using them.

Disclaimer

The s.Oliver website and its content are provided for general ecommerce use. We work to keep the store accurate, available, and updated, but we do not promise that the website will always be uninterrupted, error-free, secure, or completely current.

Product information, pricing, availability, promotions, and website features may be updated, corrected, suspended, or discontinued at any time.

Limitation Of Liability

To the fullest extent permitted by applicable rules, s.Oliver will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, inability to use the website, purchase of products, use of products, or reliance on store content.

Nothing in these Terms of Service is intended to exclude rights or responsibilities that cannot be excluded under applicable consumer protection rules.

Changes To These Terms

s.Oliver may update these Terms of Service from time to time to reflect changes in store operations, website features, customer service processes, policies, or business needs.

When updates are made, the “Last updated” date near the top of this page will be revised. Continued use of the website after updates means you accept the current version of the Terms of Service.